We are settling in to our office in downtown San Diego. We still have some boxes to unpack but the bulk of it is done. It has been a smooth transition and we couldn’t have done it without the help of our dedicated employees and great vendors.
On the day of the move, we arrived at the previous location bright & early. The moving company showed up several minutes before their scheduled time to go over some logistics and the guys were ready to start work on time. They were professional and spot-on in their work.
The team from Digital I/O, the company who takes care of our IT needs (we’ve written about them before), moved and installed all of our office equipment. They didn’t leave our new location that day until they made certain that everything was properly set-up and working. When we arrived the next business day, we were ready to sit down and begin working just as if we had never even been unplugged.
We thank all of the vendors who helped make our move such a…
English Management Solutions, Inc. will be closed Mon. for Labor Day. We hope you have a fun and safe holiday! QuickBooks customers who require technical assistance or have an emergency during our office closure may do one of the following:
Contact Us:
Toll free 877-467-0451, local to San Diego at 858-467-0400
Use our Contact Us form or send an email to info@englishmgmt.com
Our billable rate will apply.
For non-emergencies, leave a message at our office number & we’ll return your call the following business day
Contact Intuit Support 24 hours/7 days a week. Fees may apply:
• Point of Sale: 1-800-4INTUIT (800-446-8848)
• Enterprise Solutions: 866-340-7237
• Merchant Services: 800-558-9558
Thank you for your business!
Recently one of our customer’s computers locked up which can be quite alarming. If this happens, the first step would be to make sure the power cord is completely plugged in to the computer and there are no visible signs of damage to the cord. The cord may come slightly loose from time to time. If after doing this step there still isn’t anything displayed on your computer screen, you can hold the power key down on the CPU for 8-10 seconds. This is called a hard reboot. It’s not a very good idea and should only be done as a last resort. Windows is pretty good at recovering from an issue of this sort. We recommend a computer reboot once a week. You will see a better computer performance. Other options you have is to simply replace the computer or throw it out the window and we don’t recommend the latter of those two. :-)
If you do continue to have issues and your equipment is quite dated, you should consider an upgrade. If your equipment is still within warranty, contact the…
Does moving ever go as expected? You think you’ve got so much time to prepare for the actual move day and next thing you know you’re two days away. In the midst of coordinating and preparing for our office relocation, we have been blessed with a continued growth in business and have been able to assist many business owners and their staff whether or not they are currently using the QuickBooks Point of Sale system.
Will has been on the road for almost two full weeks meeting with existing and potential clients throughout a portion of Southern California. Road warrior! This week alone he installed the QuickBooks Point of Sale (QBPOS) system at the LA Dodgers baseball stadium office in Los Angeles, CA and trained the guys to use the system for their particular business needs. Inventory control is a huge point for them since they are constantly managing the player’s equipment.
That same day Will met with a potential client who is going to purchase QBPOS but hopes to use it…
Please update our address in your records.
Our phone & fax numbers will remain the same.
We're excited to be in a more urban setting & to join the downtown community. We look forward to continuing to serve your business needs!
*Our office will be closed on Fri. Aug. 23rd. QuickBooks customers that require technical assistance or have an emergency should call Intuit Support 1-800-4INTUIT (800-446-8848). For non-emergencies, leave a message at our office number & we'll return your call the following business day.
More and more companies are implementing the QuickBooks Point of Sale (QBPOS) system and accounting software. We are excited to say that several Major League Baseball (MLB) teams are not only using QBPOS but are clients of English Management Solutions, Inc. (EMS). There’s a lot going on with the MLB teams and they need to be assured that they have the software and equipment necessary to manage their activities. Each team has been a pleasure to work with!
We continue to expand our reach to a variety of businesses. QBPOS is an effective solution for more than just a retail store. Every company is different, so it’s important that the system is set-up to accommodate the particular business needs of each customer. Yes, there are some similarities between certain companies which include the business type, daily tasks, the equipment that’s needed and which software features they want/need to maximize, but we don’t make assumptions. We have detailed conversations with each…
Q & A with Will English: today’s topic is regarding transferring the entire inventory to headquarters location. Is there an easy way to do this?
Question from a colleague: We have a QuickBooks Point of Sale V2013 multi store client closing one of their stores and wanting to transfer the entire inventory (1,500+ items) to their headquarters (HQ) location. Is there an easy way to do that?
Answer: Assuming the inventory is accurate between the two locations, I would export the inventory into Excel. Then, create a column to add the inventory in the two locations, making sure that you set the results as a fixed value. The next step would be to map the combined column to the QTY1 field and import back in. It is not as good as doing a transfer slip as the history will just show the change in quantity via an import, but it will be faster.
Q & A with Will English
Question from our client: Currently our POS system creates duplicate vendors and item numbers (different products with the same item numbers). Will this be fixed with the upgrade to QuickBooks Point of Sale (QBPOS) V2013? Also, what are the provisions for loyalty programs and mobile sales in the new system?
Answer: It shouldn’t duplicate item number or vendors. I would have to understand what you are doing to cause this now as there is no fix in the new software. For mobile sales, you can synch up a list of items that you wish to sell mobile. We don’t recommend doing your entire list. Then, POS synchs it to an application on your phone called Go Payments. You then sell items on the phone taking credit card or cash, and it will send the sales transactions back to QBPOS. As for loyalty programs, there is a buy X dollars to get Y dollars or Y percentage off. For example, if you spend $500, you get $25 off. It is not tiered, meaning…
Intuit has releasedthe Point of Sale R7 patch.They have released a software update to schedule payments batching at 12:00 midnight (local time) to better coincide with the end of your business day - which means 3:00 p.m. batches are a thing of the past!
What you need to do:
From within your Point of Sale software, click the Help link in the upper right-hand corner of your screen.Choose Software Updates. Choose Check for Updates. Choose Install this Update. (If no updates appear, your software update has already been installed automatically.)Once the update is complete, it may take up to four days before Intuit’s system begins batching all of your credit and debit card transactions at 12:00 midnight.
Want automatic updates in the future?
The PinPad with Signature Capture is no longer listed on the Intuit Website. This is because the signature capture is no longer supported nor sold. If you have one, it will keep working but you will not be able replace it as Intuit needs to program their security codes into it and they no longer will program them. Intuit no longer supports this product and there is not currently an alternative signature capture device to use with QuickBooks Point of Sale.
