We could not have had a busier week. Will has spent most of the week at some of our customer's companies performing QuickBooks software and accompanying hardware installations, upgrades, and training the staff on how to use the products. One client owns two nurseries and is in the process of opening a third. They upgraded their 14 QuickBooks Point of Sale licenses to the 2013 version of multi-store and added the QuickBooks Enterprise Solutions product. Will could not complete the installation at their new location due to an electrical issue so he'll go back and finish it next week. Another is a new client who is opening her first boutique! How exciting that we can be a part of this monumental event by helping her start on the right foot. She is implementing the Point of Sale system. Another client upgraded to the new Point of Sale software and wanted some additional training on performing daily functions.
Will ran into some glitches with one of the installations but was able to move forward and did not leave until he knew that everything was working properly. We made a slight adjustment to his schedule but will do what is necessary to provide the utmost in customer care.
He is joining a colleague at the upcoming Sage Summit. This conference provides best practices and takeaways for the fundamental and advanced on industry trends and hot business topics. They teach tactical and strategic business practices. Will is going to network with many business leaders and partners as they strategize ways to propel their companies forward.
