Q & A with Will English: We have a client who owns a feed and supply retail store. He uses the QuickBooks Point of Sale (POS) and the QuickBooks Pro Financial (QBF) accounting software. He was recently trying to merge some vendors in POS and QBF. Read his question and Will’s reply. The client followed his steps and was successful.
Can you give me some advice please? I merged a couple of vendors in QuickBooks Point of Sale (POS) and in QuickBooks Financial (QBF). In POS they appear fine, but in QuickBooks the vendors do not appear, however, when I update from POS, duplicates (with a _1) come across. When I try to enter the vendor again, it says it already exists but can't be seen.
Is there a utility to fix a possibly corrupted vendor file?
Everything else looks ok with the transactions. It is the vendor file only that looks like it has issues.
Will’s reply: I have seen cases where you need to both merge in POS and in QBF. In POS, bring up the vendor and select merge. Note that they list the QuickBooks name at the bottom of the merge screen. Make sure that you then go and merge those same vendors in QBF and let me know if that helps.
