A colleague of Will's has a new Point of Sale (POS) client who would like to have some type of Training Manual after the software install and training. She informed Will that she hasn't seen training materials that would qualify for this, nor does there seem to be a book out yet on POS version 10.0. He directed her to the QuickBooks Point of Sale v10.0 Store Operations Handbook that he co-authored with Steve Green of SDG Business Solutions, an ISP working in the SF Bay Are. It is designed to be a day in the life of a retailer starting with sales, returns, PO's, and receving. It is the leave behind that Will uses with our clients when he performs a new installation and it allows the end user to move through their tasks more efficiently.