Q: I reregister QB POSv10 every day. Each time that I shutdown POS v10 I have to clear the entitlements clients’ folder and reenter the validation codes to get it to work. Do you know of a solution to this? Support hasn't been able to help. This has worked for over 6 months. Also, now my other POS workstation will not work with the server workstation.
A: While I can't help you with the first part as none of my clients are having that problem, I can help with the second question. POS keeps the server information in a file called WSactivity.xml. Depending on your operating system, the file will be in different places. In Win 7, the location C:\ProgramData\Intuit\QuickBooks Point of Sale 10.0\Ini. Just delete this file and the workstations will try to reconnect rather than looking for the old file.
