Q: We opened a new store and changed to POS 10.0 (used a completely different system before). We used receiving voucher to transfer inventory from old store and system to POS 10.0. We then sent that information to QB 2011. Now we have multiple vouchers that are not bills to be paid. How do we reconcile them?
A: It sounds like you duplicated your inventory information when using the receiving vouchers. If we had of consulted with you we would have advised creating the items with Zero qty and then doing a physical inventory to get your initial counts. It is going to be a mess to clean up because POS will post to A/P and Inventory asset. It may be possible to create general journal entries that create inventory and then debit A/P. This will create a "credit" that can be used to pay the bogus bills, but I would be very careful. Depending on how long you have been using system, I might recommend creating a new file and exporting the list from old file and import into new file. This problem will be tricky to resolve and I would advise consulting with a POS expert. I will be glad to assist.
