Submitted by Will on July 12, 2012

Q & A with Will English
Many times QuickBooks users need some questions answered but not a full consultation. Will is more than happy to assist. Depending on the complexity of the situation, he will offer to answer a few simple questions at no charge as a professional courtesy. He wants the end users to be able to continue to use their software efficiently. If the questions/issues require him to develop documents and/or spend a lengthy amount of time to answer and explain how to perform certain functions, he will charge his regular hourly rate. As an Advanced Certified QuickBooks ProAdvisor in both QuickBooks Financial and Point of Sale software and over 15 years’ experience with the QuickBooks products, Will has the expertise necessary.

Q: I need a quick way to update all inventory in QuickBooks POS 2010 - 2013 so it makes ALL items "Mobile" to use with GoPayments.
Will’s answer: Export to Excel, change the mobile flag to Yes, and re-import.

Q: I need a way to integrate outlook contacts with POS and Outlook.
Will’s answer:  You can do this through QuickBooks Financial (QBF). If we synch all clients to QBF, you can use the QBF tool to synch to Outlook.  You may need to consider QuickBooks Enterprise Solutions due to List limits.

Q: Can you create a customer contact printout screen that includes the client name, address, map, multiple contacts such as his/hers emails and mobile numbers?
Will’s answer:  You can create a report that has the same information.

Q: Does POS 2013….
1. Fix the issue with making coupons?  When we make a coupon in POS 2010 and copy the barcode to add to the actual coupon we print or put in an email- the barcodes do not scan.  Do they in 2013?  I tested it and it didn't seem to work and I wonder what I might be doing wrong.  (current process is to open Price manager in POS and create coupon and copy the barcode).
Will’s answer: It works for me.
2. Is there a mobile app for 2013 besides GoPayment?  I am curious because it would be nice to use my iPad instead of a laptop to run around to do inventory. 
Will’s answer: It will run on an IPad, but not for inventory.  We rent and sell Inventory scanners.