Submitted by Will on June 17, 2013

Today’s topic is regarding the implementation of QuickBooks Point of Sale (QBPOS) V.2013 and the questions are from a new QBPOS user.

Client questions are in black font & Will’s replies are in blue.

I found a way to use Item Description vs Item Name on receipts (40 column) in company preferences.
a) Do I have to set this up again on the Remote store or if I set this on HQ does it set it for all stores? You need to set the receipt for each store.  If you have created a custom receipt, it can be exported and imported into the remote company.

b) What is the character width max of the Item Description field before it will truncate what it prints on a 40 column receipt (I found out the hard way when with importing that ALU is 30 characters max). It depends on the font size you are using, but usually about 30.

2) I want to change what the sales receipt says in the default lines…I know we did this for the remote store from HQ but now I cannot figure out now how to change it (I can only get the HQ store and the tag line saying that goes at the end of the receipt to edit). Do I have to do this at the store POS…and what keystrokes do I use? If you go to the company preferences at the remote and receipt message, you can edit it there.

3) How does one delete old import mappings - thru my trial and error I created a bunch but can't see to figure out how to delete the junk ones now? If you open the mapping, there is a button that says delete.