Intuit is preparing for some exciting changes for the QuickBooks Payment (merchant services) customers that will provide improved billing, simplified pricing and give them more ways to accept payments.
In order to make this change, Intuit will be updating the PIN pads used with QuickBooks Point of Sale software at their expense.
What Intuit Payment Solutions customers can expect:
Beginning in the end of August, Intuit will let their Payment Solutions customers know that they will be exchanging their PIN pads. Shortly after the customers are notified, Intuit will ship a PIN pad with installation instructions and a request that they return their old PIN pad. This is to ensure that the PIN pad will be compatible with the changes they make to their systems.
What you need to do:
Customers will need to connect the PIN pad to their Point of Sale hardware and return their old PIN pad. Intuit will provide instructions to make this simple for the customer. We, at EMS, will be happy to assist you with this if you need some help with the process. It is not a lengthy, difficult process. You should swap out the PIN pad as soon as possible upon receipt of the new one to reduce delays which could cause an interruption in service.
This notice is provided as a convenience for our customers and is not intended to supplement, modify, or extend the Intuit software license agreement between Intuit and the customer for any Intuit product or service.
