It’s already Monday May 20th and we’re half-way through the month. There are two weeks left in this month which carries some significance.
- Memorial Day is next Monday May 27th and our office will be closed. QuickBooks customers who require technical assistance and/or have an emergency during our office closure may do one of the following:
Contact Intuit Support 24 hours/7 days a week:
• Point of Sale: 888-333-3451
• Enterprise Solutions: 866-340-7237
• Merchant Services: 800-558-9558
You may contact us via our online Contact Us Form, send an email to info@englishmgmt.com, or you can call our office toll free at 877-467-0451, local to San Diego at 858-467-0400. Press 5 for emergencies only. All non-emergencies will be addressed upon our return on Tue. May 28th. For non-emergencies: If you know your parties extension, enter it or listen for the options. Thank you for your business!
- Very important for those who use the Intuit add-on services and live support: Don’t forget that on Fri. May 31, 2013 Intuit will be sunsetting some versions of their software. It’s referred to as the Intuit Service Discontinuation 2013. If you use their add-on services and/or live support, you should upgrade by May 31st. And Will English always suggest that although you may not use any of the Intuit connected services, if you were to have a data issue, Intuit will not support you once they discontinue the software version.
*Please read our blog titled Intuit Service Discontinuation 2013 HERE. There’s also a document at the bottom of that page that list the products affected by this service discontinuation.
We’ve sent out email notifications to our clients and those on our contacts list, and kept website viewers updated. Please Contact Us as soon as possible with any and all questions and if you would like to update your software. We want to continue to be your QuickBooks resource. We appreciate your customer loyalty!
