We had a very busy week with a unique and very exciting opportunity!
The Big Fix. It’s a new reality TV show coming out this summer. We are all excited that Will was selected by Intuit to represent the QuickBooks Point of Sale (QBPOS) product and demonstrate it for an episode of this show. He spent about 1 hour yesterday getting miked up and being filmed. There was a lot of interruption while he was performing the demonstration, but that’s a fairly normal demo for him with the exception of being miked with a camera following him around. Will was thrilled and grateful for the opportunity to be a part of this production. Stay tuned for more post production information!
Before the day of the filming, Will assisted one of our apparel retail clients by installing the QuickBooks Point of Sale V.2013 upgrade for their multi-store environment. He did this onsite for one of the stores and completed the work remotely for the other 2 locations, one being in NY. We’re talking about 5 POS multi-store license upgrades, a new store, and new register equipment. As our customer’s needs grow and new software versions become available, we are able to make sure they not only have all the software and equipment needed but that everything is properly installed and set-up.
Since Will was out of San Diego county and had some time between the day of the multi-store installation and the filming for The Big Fix, we scheduled a few other client visits along the way as well as he stopped by a few client’s stores as a courtesy visit to see if they had any user questions and/or issues to resolve, and sure enough, he was quickly put to work! At an apparel store that also sells sunglasses and skateboards, our client had tried to upgrade their QBPOS system on their own but it failed to let the employee log back in or pull up any of their company information. They tried what they could to troubleshoot the issue but nothing worked. The good news is that they still had one main computer working so they could ring up customers and Will was able to get everything else back up and running correctly that day. His patience and knowledge was a relief for them!
The owner of a gourmet specialty food store, another client he visited, sent this kind Thank You on Wed.: “It was such a pleasure seeing you today! Thanks for thinking of us and stopping by - it was so nice. And thank you so much for helping me out with my QuickBooks today!! You are just the best. I hope business continues to go well and we'll be in touch soon, I'm sure.”
Now we say Thank You back to all of our clients and readers! Have a great weekend!
