EMS News

We're excited to announce that Will English has been chosen to teach at the March 2015 Independent Retailer Conference taking place at ASD Market Week.

Will's speaking topics are QuickBooks Point of Sale (POS): Gain an Overview, Managing the Physical Inventory Process, 60 Minutes with a QuickBooks Expert: Get All of Your QuickBooks POS and Financial Questions Answered, and Retail Terminology 101.

A quote from the Conference Co-Founder:

"The Independent Retailer Conference is excited to have the EMS team join us in helping merchants gain trusted insight that they can apply to their businesses. In particular, with QuickBooks being such a popular retailer solution, we are looking forward to sharing this unique learning experience to the attendees of ASD Market Week,” shares Nicole Leinbach Reyhle, Independent Retailer Conference Co-Founder.

The Independent Retailer Conference is dedicated entirely to the unique lifestyle and responsibilities of indie store owners with a focus on delivering in-store and e-commerce operational insight and expertise that can help independent merchants further succeed in their retail goals.The Independent Retailer Conference is the nation’s only retail conference dedicated entirely to the unique lifestyle and responsibilities of independent store owners...Read More

Attendees of ASD Market Week can expect an interactive experience that leaves them better educated and more inspired – with takeaway tools to bring back to their stores. ASD MARKETWeek brings the world’s widest variety of merchandise together in one efficient consumer-goods trade show that’s as easy to shop as it is to love. ASD Market Week brings together 40,000+ attendees and 2,800 sellers in the wholesale merchandise industry...Read More

We hope you are enjoying the new year so far! We want to remind you about our QuickBooks (QB) Webinars and training opportunities. See the calendar and details here.

Whether you're a seasond QB user or brand new to the software, we provide the level of training that you need. Our webinars are topical but we also offer personalized, one-on-one training for you and your staff. We provide a variety of QuickBooks support options because you want and expect to get the most out of your QuickBooks Point of Sale (QBPOS) and QuickBooks Financial (QBF) system.

As a service and product based company, we provide many solutions to meet our client's needs. For any business, it's easy to go day in and day out doing what you do. It's important to remain conscientious of the level of service you provide and to put yourself in the client's shoes. You can't always stop what you are doing to address another inquiry but you have to determine the level of importance and sense of urgency. Without client's, you wouldn't be in business.

Will recently assisted one of our long time retail clients with a credit card processing issue. With Will's expertise and level of committment as an Intuit Premier Reseller and Advanced ProAdvisor Consultant, he is able to escalate issues to Intuit on our client's behalf and be their liaison.

There is a company that emails surveys to our clients after they've purchased product from us and/or we have provided our professional services to assist them with their business needs. We'd like to share one that we received today because it truly speaks to the level of service that we strive to provide every day.

"I can't say enough about EMS. The sense of urgency, commitment to solutions, everything. The best money I have ever sent is every penny with EMS. If you want it done right the first time (and this is how I met them 10 years back, I had someone NOT do it right the first time) hire EMS. The most competitive rates (always less than I expect) and the most reliable service - by far. As a former business consultant for a large consulting firm, I can say the work ethic of EMS is unparalleled and I ALWAYS have them on speed dial...fortunately because they are so thorough...the times I need them are few and far between and mostly when I am ready to improve and upgrade my technology!" Jamara, owner of Pumpkinheads

Today, Intuit is releasing a press release (see below) announcing a strategic partnership with Revel to launch a new online iPad point-of-sale solution that works seamlessly within the QuickBooks ecosystem. QuickBooks Point of Sale powered by Revel Systems will be available in February 2015.

English Management Solutions, Inc. (EM$) has been in discussion with Intuit to become one of the first Resellers to be trained and able to offer this solution to our customers.  Call or email our office to be put on the wait list.
877-467-0451 | info@englishmgmt.com.
We are committed to offering the best solution to our customer base and this gives us one more solution to explain when looking at your needs.

Intuit Partners with Revel Systems to Deliver iPad Point of Sale Solution
withinn QuickBooks Online Ecosystem

QuickBooks Point of Sale powered by Revel Systems elevates the merchant experience.

     MOUNTAIN VIEW, Calif. – Nov. 17, 2014 – Intuit Inc. (Nasdaq: INTU) is partnering with Revel Systems as the premier partner to launch QuickBooks Point of Sale powered by Revel Systems, a new Online iPad point-of-sale (POS) solution that works seamlessly within the QuickBooks ecosystem. The new offering leverages the power of the cloud to automatically sync sales, payments, inventory, CRM and payroll data to QuickBooks, providing retailers with an integrated view of how money is flowing in and out of their businesses.
    “This is all about giving retailers maximum flexibility to accept payments and manage customer relationships anytime, anywhere, while staying grounded and confident because they can always access an up-to-date and accurate picture of their books,” said Eric Dunn, Intuit’s senior vice president for payments and commerce solutions. “QuickBooks Point of Sale powered by Revel Systems brings together the benefits of two leading cloud solutions to deliver an even more powerful result for food and retail businesses.”
    We are thrilled to partner with Intuit and together both companies are creating a product, QuickBooks Point of Sale Powered by Revel Systems, that solves a huge need and a pain point for retailers today,” says Lisa Falzone, cofounder and CEO of Revel Systems.

Key Features and Benefits
    QuickBooks Point of Sale powered by Revel Systems makes it easier than ever for retailers to manage their operations thanks to:

• Intuitive iPad Interface: lets users focus on what matters most – the customer. Gone are the days of spending hours training new employees and hidden customer management tools.
• Seamless Integration with QuickBooks Online: sales and payments data will automatically be entered and categorized in QuickBooks Online, eliminating the time-intensive work of manually reconciling the books after hours. The integration will be available for new and existing QuickBooks Online customers alike.
• Anytime, Anywhere Access: Revel’s industry-leading point of sale solution allows retailers maximum flexibility to track sales, inventory, staffing and payroll remotely.
• Always On Mode: retailers can be confident they will never miss a sale thanks to the “Always On Mode,” which leverages Revel’s industry-leading technology so that they can continue to accept and sync payments to sales and inventory reports even if their internet connection is slow or completely down.
• Advanced Inventory and Reporting: provides retailers with real insights into their inventory and payments data, including detailed sales numbers, product sales reporting, item discount tracking and comprehensive history of all orders.

Availability
QuickBooks Point of Sale powered by Revel will be available in early 2015. Those interested in more information can call or email our office at 877-467-0451 or info@englishmgmt.com

About Intuit Inc.
    Intuit Inc. creates business and financial management solutions that simplify the business of life for small businesses, consumers and accounting professionals.
    Its flagship products and services include QuickBooks®, Quicken® and TurboTax®, which make it easier to manage small businesses and payroll processing, personal finance, and tax preparation and filing. Mint.com provides a fresh, easy and intelligent way for people to manage their money, while Demandforce® offers marketing and communication tools for small businesses. ProSeries® and Lacerte® are Intuit's leading tax preparation offerings for professional accountants.
    Founded in 1983, Intuit had revenue of $4.5 billion in its fiscal year 2014. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom, India and other locations. More information can be found at www.intuit.com.

About Revel Systems
Revel Systems iPad POS was founded in 2010 in San Francisco, CA with the goal of changing the point-of-sale market. Founders Lisa Falzone and Chris Ciabarra developed a quick, intuitive and secure iOS-based point-of-sale system by combining cloud-based technology and the mobility of the iPad. Revel Systems software offers a feature-rich POS solution for restaurant, retail and grocery establishments with integrated payroll, inventory tracking, customer relationship management and more. With the introduction of the Revel Marketplace, Revel iPad POS users can now integrate directly into third-party enhancements, including mobile payments, online ordering, gift or reward cards and advanced financial software suites. For more information on the new standard in point of sale, please visit http://revelup.com and contact us.

This information is intended to outline Intuit's general product direction, but represents no obligation and should not be relied on in making a purchasing decision.

 Thought leaders and leading experts in Accounting & Technology.

Will English was invited back to teach at the annual Sleeter Group's Accounting Solutions Conference.   
When our colleage presented Will with the opportunity this year, he stated "Your knowledge of a higher level POS system would be great to add to the panel, let alone your knowledge of the POS landscape." We appreciate the offer for Will to share his expertise with the attendees so they can glean nuggets of valuable information to put into practice at their businesses. 

This year's conference included four, information-packed days, including pre-conference workshops with deep-dive training sessions on several solutions. The Expo Hall with over 90 exhibitors is a one-stop shopping experience that allows you to meet technology vendors face-to-face and get an in-depth look at their solutions. This annual event is attended by hundreds of accountants, bookkeepers, consultants, and IT professionals, as well as some of the best-known and up-and-coming vendors in the market.

The Sleeter Group is dedicated to helping accountants and small businesses work together by using the most innovative and tested tools/systems to generate greater efficiencies and higher profits. They represent an independent view, separate from any particular company or product, and they evaluate solutions based solely on how they meet the demands of small business owners.

As an authorized Intuit Premier Reseller, we work with a remarkable team of professionals at Intuit, Inc. I had the pleasure of recently visiting the Intuit customer contact office in Tucson, AZ.

The tour of the offices and facilities, meeting managers and staff, and experiencing first-hand the inner workings of the departments provided me the benefit of face-to-face interactions and witnessing them living out the company values. And since the Intuit support representatives refer customers to Resellers for local assistance, it benefited them to meet a Reseller. We learned from one another and shared some best practices.

We live in such a technologically advanced world that we can easily get lost in emailing and online databases. This can lead to a sense of disunity and forgetting that there is a live person on the other end assisting those customers. No matter what our methods of communication are, we must take time to step back and make those interpersonal connections. It enhances communication, team work and use of resources which leads to better customer service.

Contact Gina Avila, Intuit Channel Sales Manager, to verify you are buying from a trusted source.

We’re very excited to announce that Will has been invited to attend the Major League Baseball (MLB) Trade Show for the 4th consecutive year! It's by invitation only. He will have the opportunity to meet and speak with some of the leading representatives in the industry about the QuickBooks Point of Sale software system and how it will benefit their needs. Several MLB teams are already using this system to manage their clubhouse needs and we’re grateful that they are clients of English Management Solutions, Inc. (EM$) clients. 

Every year, we give a donation to the Major League Baseball Clubhouse Managers Association (MLBCMA) Bat Boy Scholarship Program for each system purchased by a MLB team. We believe it’s important to support such an important program.

We have the advantage of working with clients nationwide by hosting virtual meetings. This allows us to quickly assist clients, and it’s more cost effective for everyone involved. With screen sharing capabilities, Will is able to efficiently support clients with their software and Bookkeeping needs, and teach them how to use their system. All participants are also connected by audio so they are on the same line and hear everything in real time. So is there a time when an onsite visit to an out-of-town client is advantageous?

We think so. Will is spending a few days visiting one of our out-of-state client’s at their multiple locations as well as at some of their Franchisee’s stores. This particular retailer specializes in gourmet seasonings and specialty cooking herbs and spices. The franchise is continually growing. Will has spent several hours total assisting the owners with the QuickBooks installation and training, providing much needed support, via remote meetings. With all of that time under their belt, Will decided that it would enhance our business relationship with them to visit the stores in person. He wants to show our commitment to their success and to put a face with the name. An on-site visit can also make a huge impact on Will’s understanding of their business. He will get a proper tour, meet the owners and key employees, and immerse himself in their world for a few days. And sometimes things are more clearly understood when explained in person.

It’s truly seeing them succeed that counts.

SPECIAL ANNOUNCEMENTS:
1. We are updating our infrastructure to better serve our clients. On Friday Aug. 29, 2014, we will not have access to our email from 9am-1pm PST. You may reach us by phone at 877-467-0451 or local to San Diego at 858-467-0400. We look forward to continuing to serve your QuickBooks and Bookkeeping needs!

2. We wish you a happy Labor Day! EMS will be closed on Monday Sept. 1, 2014. Customers who require technical assistance or have an emergency during this closure may do one of the following:

Contact Us:
Toll free 877-467-0451 or local to San Diego 858-467-0400 and follow the automated prompting for emergency help, or send an email to info@englishmgmt.com. Our billable rate will apply.
*For non-emergencies, leave a message at our office number or send an email and we'll return your call the following business day.

Contact Intuit Support - Fees may apply:
* Point of Sale: 1-800-4INTUIT (800-446-8848)
* Enterprise Solutions: 866-340-7237
* Merchant Services: 800-558-9558

Formerly known as OFA Short Course, Cultivate '14 continued to offer premier educational & networking experiences, & more than 7 acres of trade show exhibits including technology, new products & services, & new plant varieties. They also expanded the products & services for retailers, nursery production, & landscaping. They expected thousands of people to attend from more than 20 countries.

As seen on their website, “The word 'cultivate' reflects what happens at the event. Thousands of people attend each year to cultivate their businesses and professional networks,” said Michael V. Geary, CAE, the President and CEO of AmericanHort. “Updating the brand of the 85-year-old event makes sense for the vision of AmericanHort. Cultivate captures the essence of what the experience is for our attendees.”

Will was invited to attend this U.S. premier convention and marketplace from July 12-15th.  He was available to assist all QuickBooks customers with their questions & to discuss their business needs. Some attendees have implemented the QuickBooks systems at their business while others have not. Obviously there is not enough time to fully discuss the product/s & show a demonstration at the show but the attendees had the opportunity to start the discussion. From there, we will continue to help them establish the best solution for their needs.