Submitted by Will on August 29, 2012

Q & A with Will English:
Will received the following email inquiry from a CPA:

Mr. English,
I came across an older support article regarding a $100 per month employee benefit for retail staff using QuickBooks Point of Sale (QBPOS) that you responded to back in 2009. In your response you noted using the discount function to apply the charge to employee benefits in QB versus POS.  Since the original charge was processed through POS, will entering the discount directly into QB be reflected in the POS system (so the cashier will know if the employee will have available credit) at the next financial exchange? This client is using the QB POS 2013 and Enterprise 12.0.  Any assistance will be greatly appreciated.


Will’s answer: So if you are entering a General Journal Entry (GJE) to create the credit for the employee debit, employee benefit, and crediting Accounts Receivable (A/R) for the employee/customer, POS will update the balance for the customer account.  In 2013, it is not as visible as it used to be, but if you click on the magnifying glass, it will show the available credit.  Then the employee can charge using the account payment type.

The accountant thanked Will for his help. He went on to say that this procedure was exactly what they needed.