Q & A with William English
Question from colleague: I have a client who for years now has had problems with workstation connection issues. They have had their Intuit Solution Provider (ISP) out for repairs, upgraded to V10.0, and swear that their router has been checked out, yet their workstations still lose connection to POS on a regular basis. I am no expert with network, router and hardware/Windows issues. Do you have any suggestions?
A: Have you edited their hosts file? Tech support will sometimes edit the host file for the workstation to put the IP address and computer name into this file. That works until the router is rebooted and then the server grabs another IP. I would also remove the wsactivity.xml and switch between single and multi-user mode.
