Q: The cash drawer will not open under the POS menu. It also doesn't open when a Z-Report is run. How do I fix this? But, it opens after every sales transaction whether cash or credit is taken.
A: Not exactly sure why it won't open when using the POS menu. If it is greyed out it may be that your permissions don' t allow it. As for the reasons it opens, you can modify that under your company preferences and sales. As for the Z report, it should only open for the z out cash drawer report.
