Submitted by Will on October 21, 2014

As an authorized Intuit Premier Reseller, we work with a remarkable team of professionals at Intuit, Inc. I had the pleasure of recently visiting the Intuit customer contact office in Tucson, AZ.

The tour of the offices and facilities, meeting managers and staff, and expe
riencing first-hand the inner workings of the departments provided me the benefit of face-to-face interactions and witnessing them living out the company values. And since the Intuit support representatives refer customers to Resellers for local assistance, it benefited them to meet a Reseller. We learned from one another and shared some best practices.

We live in such a technologically advanced world that we can easily get lost in emailing and online databases. This can lead to a sense of disunity and forgetting that there is a live person on the other end assisting those customers. No matter what our methods of communication are, we must take time to step back and make those interpersonal connections. It enhances communication, team work and use of resources which leads to better customer service.


Contact Gina Avila, Intuit Channel Sales Manager, to verify you are buying from a trusted source.